Application
These terms and conditions shall apply to the sale of all goods by Malham USA to customers in the USA. The placing of an order shall be deemed to be acceptance by the buyer of these terms and conditions.
Shipping
All orders ship from our international warehouse. Orders are consolidated and shipped at the end of each month and delivered 2-3 weeks later. Please see the Consolidated Shipping Calendar below for order by and delivery dates.
Expedited Shipping
If you need an order shipped immediately, you can elect for expedited delivery (immediate shipping via DHL/FedEx) with an up charge of 10%. NOTE: the up charge applies to the product costs; domestic shipping is charged at standard ground rates. Please allow 5-10 business days from ship date for delivery.
Minimum Order
Minimum order value is $400.
Pricing
All prices quoted are landed prices in New York (JFK airport). Prices are inclusive of international freight and duties. Customer is responsible for domestic carriage.
Terms
All goods are shipped C.O.D. Payment is due upon receipt of goods. We accept payment via credit card Visa and Mastercard) and check. If we have a credit card on file, we will charge it 3 days after you have received your order, thus giving you time to report missing items (see “Shortages” below). Prices are subject to change without notice.
Shortages
Please contact us immediately if you are missing pieces from your order. No claim can be entertained unless notified in detail to Malham within 3 days of receipt of goods.
Returns
Goods must not be returned without prior agreement. No product is sold on sale or return basis.
